View Odie data within Totango

Who can use this feature?

  • Admins
  • Available on all plans

Your Totango activation team will connect your Odie data to your Totango instance. Once the integration is complete, the following account attributes will be available for any matching account records:

  • Odie Account Id
  • Odie Engagement Score
  • Odie Relationship Score
  • Odie Score
  • Odie Sentiment Score
  • Odie VoC Score

Embed Odie as an account profile tab

Totango allows you to customize external links and account profile tabs. Use the syntax below to dynamically display the corresponding Odie profile for each account. Simply copy and paste it into your tab configuration:

https://unison.totango.com/customer-data/accounts/{Odie Account Id}

 

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