Who can use this feature?
- Admins
- Available on all plans
Your Totango activation team will connect your Odie data to your Totango instance. Once the integration is complete, the following account attributes will be available for any matching account records:
Odie Account IdOdie Engagement ScoreOdie Relationship ScoreOdie ScoreOdie Sentiment ScoreOdie VoC Score
Embed Odie as an account profile tab
Totango allows you to customize external links and account profile tabs. Use the syntax below to dynamically display the corresponding Odie profile for each account. Simply copy and paste it into your tab configuration:
https://unison.totango.com/customer-data/accounts/{Odie Account Id}